CASE STUDIES

3 campaigns
3 industries
£168K recovered

Same mechanism. Same model.
Pay per result. Nothing upfront.

£168,500
Total recovered
2,880
Dormant contacts worked
129
Appointments and calls booked
£0
Paid upfront by any client
Industry benchmarks

The numbers that put our results in context.

Industry averages | all sectors
response rate
Database reactivation, all industries
5–15%
Conversion to paying customer
From dormant list to closed sale
1–5%
Cost vs new acquisition
Reactivation vs generating new lead
5–7× cheaper
Local services benchmark
Home services, dental, trades
10–15%
Our campaign results vs benchmark
Sheffield solar — conversion rate
Benchmark: 1–5%
5.3%
Manchester mortgage — conversion
Benchmark: 5–10% (financial services)
14.6%
Bristol law firm — response rate
Benchmark: 5–15%
35%
Total recovered across all campaigns
Upfront cost to all three clients combined
£168,500 / £0
Case Study 01 · Solar Installation

Sheffield Solar Installer

Location: Sheffield
Campaign: 2 months
Model: Pay per appointment
Upfront: £0
750
Old enquiries worked
5.3%
Conversion rate
£110,000
Recovered
11:1
Return on cost
Total enquiries worked
750
Homeowners who showed genuine interest in solar. Paid surveys. Called dead. Never followed up.
750
Dormant enquiries
40
Appointments attended
5.3%
Conversion rate
11:1
Return on cost

The situation

A solar installer in Sheffield had 750 enquiries from homeowners who had received a survey and never converted to an install. He had been meaning to follow up. There was no system.

He called them dead.

At £60 average per survey, that spreadsheet represented £45,000 in marketing spend generating zero return.

The campaign

All 750 contacted with a personalised confirmation message. One question. Not a pitch.

Every response handled by AI follow-up trained on his specific offer and process.

Qualified appointments placed directly in his diary. He paid per appointment after it happened. Nothing upfront.

£110,000
Revenue recovered · 2-month campaign

40 appointments booked and attended.
Conversion rate: 5.3% — above the 1-5% industry benchmark.
Campaign cost: £10,000 (40 × £250).
Return: £110,000 on £10,000 spent. 11 to 1.

The leads were not dead. They were waiting.

List size750 dormant enquiries
Appointments booked40
Conversion rate5.3%
Industry benchmark1–5%
Campaign cost£10,000
Revenue recovered£110,000
Return on cost11:1
Upfront cost£0
Case Study 02 · Mortgage Broking

Manchester Mortgage Broker

Location: Manchester
Campaign: 30 days
Model: Pay per appointment
Upfront: £0
130
Dormant leads worked
14.6%
Conversion rate
£9,500
Confirmed recovered
£47,500
Full pipeline value
Dormant leads contacted
130
Real conversations that stalled. Initial consultations. Online enquiries. Never systematically followed up.
130
Dormant leads
19
Appointments attended
14.6%
Conversion rate
£47,500
Full pipeline value

The situation

A mortgage broker had 130 contacts who had shown genuine intent. Initial consultations. Online enquiries. Real conversations that stalled.

None had been systematically followed up.

At £2,500 average commission per case, that list represented a potential pipeline of £325,000 in gross commission. Unworked.

The campaign

All 130 contacted in week one with a personalised confirmation message. AI follow-up confirmed current mortgage situation, timeline, and readiness.

Appointments booked directly into his calendar. Pay per appointment attended. Nothing upfront. 30 days start to finish.

£9,500
Confirmed revenue recovered · £47,500 full pipeline

19 appointments booked and attended.
Conversion rate: 14.6% — nearly 3× the 5-10% financial services benchmark.
Campaign cost: £4,750. £9,500 confirmed at time of writing.
Full pipeline if all 19 cases complete: £47,500.

List size130 dormant contacts
Appointments attended19
Conversion rate14.6%
Industry benchmark5–10%
Campaign cost£4,750
Confirmed revenue£9,500
Full pipeline value£47,500
Upfront cost£0
Case Study 03 · Personal Injury Law

Bristol Law Firm

Location: Bristol
Campaign: 45 days
Model: Pay per consultation booked
Upfront: £0
2,000
Old enquiries contacted
35%
Response rate
£49,000
Fee income recovered
£200k
Underlying pipeline
Old enquiries contacted
2,000
Potential clients who had already reached out to the firm. Never re-engaged. Sitting dormant in a case management system.
2,000
Old enquiries
700
Responded (35%)
70
Consultations booked
£200k
Underlying pipeline

The situation

A personal injury law firm had 2,000 enquiries from potential clients who had contacted the firm and never progressed to instruction.

No structured re-engagement process existed.

The underlying pipeline represented £150,000 to £200,000 in potential fee income. Sitting dormant.

The campaign

All 2,000 contacted with a personal confirmation question. AI follow-up qualified claim type, timeline, liability, and readiness.

Qualified potential clients booked directly into telephone consultations with fee earners. Pay per consultation booked. 45 days.

£49,000
Fee income recovered · £150,000–£200,000 underlying pipeline

700 responses from 2,000 enquiries.
35% response rate against a 5-15% industry benchmark.

70 consultations booked.
£49,000 in recovered fee income from progressed cases.

List size2,000 old enquiries
Responses700 (35%)
Consultations booked70
Response rate vs benchmark35% vs 5–15%
Fee income recovered£49,000
Underlying pipeline£150,000–£200,000
Upfront cost£0
Your turn

What is your
cold list worth?

15 minutes. We run your numbers. No pitch.

Calculate your recovery value Book a call
Pay per appointment
Nothing upfront
Results or no invoice